Choosing a platform to manage all this isn’t easy. There’s lots of advice and suggestions about how to choose one, (such as this and this). But we’ve learned that every client has different needs - some only want to manage search ads, some want a real integration with their display and mobile campaigns, some have dedicated teams, some are more budget conscious. Through our formal and informal customer feedback sessions we‘ve taken onboard marketers and agencies’ key questions and requests, and used that to revamp DoubleClick Search v3. And through these same sessions over recent years, we see and hear the factors that are important to marketers and agencies in their choices - these are the questions that most commonly come up in RFPs, in our discussions and in our feedback sessions.
We created a guide with the factors that clients consistently tell us are most important. These guide our investment in DoubleClick Search, and we hope they might be a useful summary for you if you are looking for, or testing out, an SEM platform partner.
In short, clients tell us that three factors matter most - feature set (comprising workflow, reporting, optimization and cross-channel integration), service levels and price.
We’ll continue to ensure that our clients’ needs guide our investment in DoubleClick Search and in the broader DoubleClick Digital Marketing platform.
(Click here to download the full guide)
Posted by Ariel Bardin, Product Management Director
